Returns & Exchanges
MUJI Australia is dedicated to providing high-quality products and offers a 30-day return policy for items in original condition with proof of purchase. We strive to ensure your shopping experience reflects our commitment to simplicity and customer satisfaction.
Check Eligibility
Ensure your items are unused, in their original packaging with tags attached, and were purchased within the last 30 days.
Prepare Documentation
Locate your original tax invoice or register receipt to verify your purchase at any MUJI Australia retail location or online store.
Choose Return Method
Visit any physical MUJI Australia store for an immediate exchange or refund, or contact our customer service team to initiate a return via post for online orders.
Receive Refund
Once your return is processed and inspected, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing